Got a question about shopping at Cosphora? Here's the easiest place to find the answer! If you have any other questions that you can't find the answer to here, be sure to contact us at and we'll get back to you asap!
An order confirmation email with a link to check your order status should have been automatically sent to your inbox after placing your order. Once we’ve shipped your order you’ll receive a shipping confirmation email containing your tracking number and tracking link.
Editing orders is a bit tricky especially if the order has already shipped out. However, if you've made a mistake while placing your order then be sure to contact us asap at and we'll try to accommodate best we can!
Email us! Here:
If you are receiving an error message, there may be a problem with your credit card information, billing or shipping address. The billing address should match exactly what your bank has on file. It is most likely an issue with your billing zip/postal code. Please review all information closely and look for any typos. Also, try re-formatting the names and addresses in your billing information (this often solves the issue).
Please refer to our Shipping & Returns page for detailed shipping information.
Please refer to our Shipping & Returns page for detailed returns information.
No. Cosphora's selection and various deals we offer are only available from our web store and are not available for purchase in any retail locations at the moment.
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